FAQs
Yes, one family member or caregiver may ride along with the passenger, subject to available seating and safety requirements.
We recommend scheduling transportation at least 24–48 hours in advance to help ensure availability and timely service. For recurring appointments, long-distance transportation, or specialized services such as the Broda Traversa Transport Wheelchair, additional notice may be recommended. Same day transportation may be available based on scheduling and availability.
Yes, our team provides courteous door-through-door assistance to help passengers safely enter and exit the vehicle when needed.
We provide transportation for ambulatory, wheelchair, and Broda Traversa Transport Wheelchair. This entails transportation to doctor appointments, dialysis appointments, hospital discharge, airport medical, long-distance, recurring appointment transportation, family events, and medical courier services.
The Broda® Traversa Transport Chair is an innovative, premium transport chair designed specifically for non-emergency medical transportation (NEMT). It offers a comfortable, dignified stretcher alternative for many medically stable passengers who require a reclined position but do not need ambulance-level transportation.
Unlike a traditional stretcher, the Traversa combines advanced positioning capabilities with the comfort and accessibility of a specialized transport chair. It can recline up to 90 degrees, tilt up to 20 degrees, and features adjustable seating widths and depths to provide exceptional comfort and support throughout the journey.
The Broda® Traversa can provide a practical alternative to traditional stretcher transportation, often at a fraction of the cost.
The Traversa is ideal for passengers who have difficulty sitting upright for extended periods due to surgery, injury, pain, weakness, or certain medical conditions, but who do not require emergency medical care during transport.
Yes, our vehicles are ADA Compliant and equipped to safely transport passengers who use wheelchairs and mobility devices.
Yes, our team is trained to provide safe, compassionate, and professional transportation services. CoastLift Medical Transport is built on over 34 years of first responder experience serving the public with care and professionalism.
Yes, we provide safe and dependable transportation for patients being discharged from hospitals, rehabilitation centers, and healthcare facilities.
Yes, we offer recurring transportation scheduling for ongoing medical appointments such as dialysis, rehabilitation, therapy, and other routine treatments.
Yes, family members, caregivers, case managers, and healthcare providers may schedule transportation on behalf of a passenger.
CoastLift Medical Transport proudly serves residents throughout Camden and Glynn Counties in Southeast Georgia. We also provide reliable non-emergency medical transportation to Jacksonville International Airport (JAX) and healthcare facilities throughout Nassau and Duval Counties, Florida, ensuring safe, comfortable, and dependable transportation across our regional service area.
Yes, we offer long-distance non-emergency medical transportation for patients traveling to medical appointments, specialized treatments, healthcare facilities, or relocation destinations.
Yes, our vehicles are regularly cleaned, sanitized, and maintained to provide a safe, comfortable, and dependable transportation experience.
We accept all major credit cards. We provide a receipt with transport information to submit to your personal insurance company for reimbursement. Please contact us for additional payment and billing information.
Yes, passengers may bring necessary medical equipment, mobility devices, and reasonable personal belongings that can be safely accommodated during transport.
We understand that medical appointments may sometimes run behind schedule. Our team works closely with passengers and facilities to coordinate return transportation as efficiently as possible.
Availability may vary based on scheduling and transportation needs. Please contact us directly
Transportation can be scheduled by calling or texting 912-464-3780, by using the “Book a Ride”, button on our website or on the Contact Us page.
No, CoastLift Medical Transport provides non-emergency medical transportation only. If you are experiencing a medical emergency, please call 911 immediately.
Trips cancelled at least 24 hours before the scheduled pickup time will not incur a cancellation fee. Trips cancelled less than 24 hours before the scheduled pickup time will incur a cancellation fee of $50 for Ambulatory and Wheelchair transportation and $120 for Broda Traversa Wheelchair transportation. If you need to cancel or reschedule your transportation, please notify CoastLift Medical Transport as soon as possible by calling 912-464-3780.
Trips cancelled after a driver has been dispatched or after the driver has arrived at the pickup location may be subject to applicable cancellation or Dispatch (No-Show) Fees. Current fees are $50 for Ambulatory and Wheelchair transportation and $120 for Broda® Traversa Chair transportation. Healthcare provider appointment cancellations made before the driver arrives are generally exempt from cancellation fees. Please refer to our Cancellation, Rescheduling & No-Show Policy for complete details.